Return Page

Note: In order to reach this page and perform a stock return, the RoleThe role is a collection of system features. Each feature has an access level of either read-only or edit. A role is assigned to a user. The user has access to the features found in the role. of the Logged-in UserAn IntelliTrack user has an account with IntelliTrack and uses the software; is active in the system; has a valid username and password; is assigned to at least one division and one site; has a default division and a default site. The user is designated as either an Administrative User or a Standard User. must include the Return featureThis feature is available in edit mode. Access to this feature enables the Inventory > Stock > Return option in the web application and the Orders > Returns option in mobile application. The user may return an item from a customer at the Returns page in the web application or the Return screen in the mobile application..

A return is an inbound order to your warehouse that involves the addition of incoming goods into inventory through a stock return. When you perform a return, you are returning items into inventory that have previously been issued to a customer. IntelliTrack Inventory accommodates stock returns at the Return page. A stock return requires an Order Number, an Order Date, a Customer, and at least one return item.

To reach the Return page, select Stock > Return.

The Return page appears.

Use the Return Order, to receive items that have been previously issued into stock and update the quantity on hand. Once a return order is saved to the system, a return transaction record is generated and displayed at the View History page.

Issue Order Reference

You have the option to reference the stock return order to a stock issue order (see "Return Order with Issue Order Reference"). When the Return order references an Issue order:

An item may only be added to the Return order if was part of the referenced Issue order.
The Return quantity may not exceed the Issue quantity.

Performing a Stock Return

For more information about performing a stock return, see "Returning Stock".

Return Page Functionality

The Return page uses icons to add, edit, and delete data.

Return Page Icons
Icon	Description	Function
	Delete	Click to delete a line item from the return.
	Add	Click to add the line item selection to the return order.
	Clear	Click to clear the selection.
	Save	Click to process the return transaction.
	Cancel	Click to clear line item selection.

Return Reports

IntelliTrack contains the following return reports; see "How to Load a Stock Report" for more information.